12x Bet Privacy Policy — Our Commitment to Protecting Your Data

1. Introduction

Welcome to the Privacy Policy of 12x bet (https://12xbet.bet). This document explains how we collect your personal information, what we use it for, and how we keep it secure.

By using the 12x bet platform, you agree to this Privacy Policy. We are committed to full transparency about how your data is collected and used — which is why everything is written in plain, clear language.

This Privacy Policy applies to our website, mobile app, and all digital services. We follow international data protection standards to keep your information secure.

2. What Information We Collect

12x bet only collects information that is necessary to operate the platform and provide you with the best service. We do not collect data beyond what is required.

3. How We Collect Your Information

12x bet collects information through various methods — always transparently and with your consent.

• Directly from you: What you provide through registration forms, KYC uploads, support chat, or email.
• Automatically: Through cookies, log files, and tracking technologies while you use the platform.
• Through third parties: From payment processors (Mobile Pay, Nagad) or identity verification services.
• From public sources: Limited information necessary for fraud prevention.

4. How We Use Your Information

12x bet uses your information only for specific, legitimate, and transparent purposes. The key uses are outlined below:

• Account Management: To complete registration, login, and KYC verification.
• Payment Processing: To process deposits and send withdrawals.
• Security Assurance: To prevent fraud, money laundering, and account hacking.
• Service Improvement: To enhance the platform experience and introduce new features.
• Customer Support: To help resolve your questions or issues.
• To fulfill legal obligations: To meet regulatory requirements.
• Personalized Offers: To send you relevant bonuses and promotions based on your preferences.

5. Data Sharing Policy

12x bet does not sell your personal data to third parties. However, limited information may be shared in certain specific circumstances:

• Payment Processors: Mobile Pay, Nagad, Rocket — only the information necessary to complete transactions.
• KYC Service Providers: Minimum information required for identity verification.
• Law Enforcement: When required by a court order or legal obligation.
• Security Partners: Encrypted data for fraud detection and prevention.

Before engaging any third party, we ensure they adhere to the same data protection standards we uphold. The security of your information is always our top priority.

6. Cookie Policy

12x bet uses cookies to make your browsing experience smoother and more personalized. Cookies are small text files stored in your browser.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7. Data Security Measures

To protect your data, 12x bet uses industry-leading security technology. A trustworthy privacy policy isn't just words — it's backed by real technical measures.

• 256-bit SSL Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall Protection: Protection against unauthorized access and DDoS attacks.
• Regular Security Audits: Periodic audits conducted by third-party experts.
• Encrypted Database: All stored data is kept in encrypted form.
• Access Controls: Only authorized personnel can access the information they need.

8. Your Data Rights

As a 12x bet user, you have several important rights over your personal data. We respect these rights and make them easy to exercise.

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You can object to specific uses of your data.
• Data Portability: You can download a copy of your data.
• Withdrawal of Consent: You can withdraw your consent to how we use your information at any time.

To exercise these rights, email us at support@12xbet.bet. We will respond within 30 days.

9. Data Retention Period

We only retain your data for as long as necessary. Even after account closure, certain information must be kept for a defined period to meet legal and regulatory requirements.

• Account Information: For the duration of your active account + 5 years after closure.
• Transaction Records: 7 years from the date of your last transaction (in accordance with financial regulations).
• KYC Documents: 5 years from the date of verification.
• Support Chat History: 2 years.
• Marketing Data: Until consent is withdrawn, or 2 years.

10. Protection of Minors

12x bet is strictly an 18+ platform. We do not knowingly collect data from anyone under the age of 18. If we become aware that a minor's data has been collected, it will be deleted immediately.

If you believe a minor in your household is using this platform, please notify us at support@12xbet.bet.

11. Changes to the Privacy Policy

12x bet may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or through a notification on the platform.

• The date of any update will always be noted at the top of the page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the changes, you may request to close your account.

12. Contact Us

If you have any questions or comments about our Privacy Policy, or wish to exercise your data rights, please get in touch with us:

• Email: support@12xbet.bet
• Live Chat: Log in to the platform and chat with us directly
• Response Time: Within a maximum of 30 business days